Managed Services
What are Managed Services?
Managed Services for OpenText & xSuite
Enterprise Content Management (ECM), Procure-to-Pay and Archiving solutions for SAP are critical to our customer’s financial and administrative operational processes.
It is crucial that issues such as application availability are safeguarded by efficient troubleshooting and specialized monitoring tools; software version upgrades activities are well-thought out.
Taking into account the customer-specific environment and overall strategy; and that full advantage is taken from (new) solutions’ functionality in the light of available fixes, patches and upgrades.
Our Managed Services
Our clients
Client satisfaction is our top priority. Check some of the world known brands which we helped to implement document management solutions.
Why use XCENTER DIGITAL Managed Services?
WHY?
Stable and efficient application server
We guarantee stable and productive application environment; professional reporting and bench-marking tools.
WHY?
Save on support costs
An outstanding level of support is costly to achieve and maintain. The support staff need to be trained (and re-trained) and it often takes years to perfect knowledge to maximize the utilization of existing solutions.
WHY?
Clear, tailored SLA
Transparent, all-inclusive Managed Services Service Level Agreements (SLA) customized to our customers’ support requirements, application environments and expectations. Our services range from incident management, problem management, change request management right up to application(s) guidance.
Technology experts
Technology we use to provide our services is developed by world leading technology companies.
Free consultation
Share with us your problems, and we will guide you in right direction.
Our highly trained, experienced and methodological consultants will approach every project in a agile way to create fast high-quality solutions.
